FAQ

How long will shipping take?
Your order will be processed within 5 business days of placing the order. All orders are shipped using Australia Post Standard Standard shipping. Please place your order well in advance in case of any delays.

Do you offer international shipping?
Yes! Shipping costs will be calculated at the checkout.

What do I do if my order is lost or delayed in transit?
Once your order has been shipped, we are unable to help with any issues or delays. Please reach out to Australia Post who will be able to assist you with this.

Do you offer exchanges or refunds?
We hope you are happy with your order and do our best to ensure it arrives in perfect condition, however if you would like to discuss a return or exchange, please email totaltrashart@gmail.com.

Please note, returns or exchanges will not be possible outside of 14 days from the shipping date.

Please note we are unable to offer returns on our 2025 Calendar Preorder.

Do you do commissions? 
Yes, we do! Please complete our Custom Illustration Request form and we can discuss this further.